LaunchAIAn MCI Company
Project blueprint × savings model — combined ROI

AI ROI Calculator

Pick an AI project and see the full picture — what the crew will cost to build, how long it will take, what it will save you each year, and when it pays itself back.

One-time build costOngoing Monthly AI Run CostAnnual savingsPayback period3-year net
1

Step 1

Estimate the Savings

Pick the AI project, set where the impacted team sits today, and dial in the headcount, wage, and automation that drive your annual savings.

Project Gallery

Search and filter all 100 AI projects. Click a card to load its blueprint, crew, and savings model into the calculator.

AI Project

Pick from 100 projects. Build cost, timeline, milestones, and the savings model all auto-fill.

AI Customer Service Chat Agent
Customer Experience & Contact Center
Larger Crew

A customer service chat agent answers common questions, retrieves approved knowledgebase content, captures intent, and hands off cleanly to live agents. For medium-to-large businesses, the first release should focus on high-volume, low-risk work such as status checks, policy FAQs, intake routing, and case creation.

Location Strategy

Where the impacted agents sit today vs. where the remaining team should be located after AI absorbs part of the workload. Country presets update wage, burden, telco, and software defaults.

Premium native-English support; highest fully-loaded cost.

Premium native-English support; highest fully-loaded cost.

Savings — Contact center agents

AI fully handles ~55% of agents' workload end-to-end. Small per-task time savings (~20%). Adjust headcount, wage, automation, and time-savings to match your reality.

agents
$
28%
hrs
55%
20%

Contact Center — Telco & Software

Per-seat infrastructure: voice/SMS carrier costs and licensed software (CCaaS, CRM, WFM, QA tools). These scale down with deflected agents.

$/mo
$/mo
min

Contact Center — Management

Headcount is derived from your agent count using standard ratios. With 100 agents that's 4.0 QA, 6.7 supervisors, and 1.3 managers — about $1.24M/yr in management cost.

25:1
$
15:1
$
5:1
$
2

Step 2

Build the Crew

Choose where the build team is based and tune the roles, hours, and specialists who will deliver the project. Build cost recalculates live at your selected rates.

Delivery Region

Where the build crew will be based. Build cost and ongoing run cost both scale with the region multiplier.

Manila / Cebu delivery — low endpoint of catalog range.

Build Crew & Resources

Larger Crew. Hours per role are pre-filled from the catalog blueprint. Adjust to match your scope — build cost updates live at Philippines rates.

Role
Region
$/hr
Hours
Cost
Project Manager
$37
$2.2K
AI Product Owner / Program Lead
$43
$2.6K
AI Solution Architect
$61
$3.0K
UX / Conversation Designer
$37
$2.2K
LLM / Agent Engineer
$53
$9.5K
Integration Engineer
$48
$6.7K
Data / Knowledge Engineer
$43
$3.4K
QA / Evals Analyst
$32
$3.2K
Security / Privacy Architect
$56
$2.8K
Total build cost
780 hrs
$36K
Add specialist

Catalog reference range at Philippines: $11K$33K · Timeline: 810 weeks

Ongoing Monthly AI Run Cost

Estimated line items — edit any value to refine the estimate.

Line item
$/mo
LLM & API tokens
Inference calls to model providers
Cloud hosting & compute
App servers, workers, networking
Vector DB & storage
Embeddings, retrieval, file storage
Observability & monitoring
Logging, tracing, evals
Third-party tool subscriptions
Integrations, SaaS, data feeds
Ongoing model ops
Light tuning, prompt + guardrail upkeep
Total ongoing monthly AI run
$435/mo

Estimate only — adjust any line item to match your scope.

Payback period

< 1 mo

Time to recover the one-time build cost from net monthly savings

Annualized ROI
11833%
3-yr ROI
28224%
5-yr ROI
39141%
Year-1 net ROI
$4.81M
5-yr net
$24.22M
One-time build cost
$36K
Timeline
8–10 wks
Ongoing Monthly AI Run Cost
$435/mo
Contact center agent FTE freed
64.0
Annual savings
$4.86M
3-year net
$14.52M
5-year net
$24.22M

All figures are estimates based on the catalog blueprint and your inputs. Final numbers are confirmed during scoping.

Talk to us

Baseline & breakdown

Baseline contact center agent labor$7.37M
Annual savings (gross)$4.86M
Build cost (mid)−$36K
12 mo run cost−$5.2K
Year-1 net ROI$4.81M
3-year net ROI$14.52M
5-year net$24.22M
3

Step 3

Executive Summary, Cost & ROI

Your full business case: deliverables, milestones, build cost, ongoing run cost, payback, and 1/3/5-year ROI. Generate the printable executive summary when you're ready to share.

Business outcome

A customer service chat agent answers common questions, retrieves approved knowledgebase content, captures intent, and hands off cleanly to live agents. For medium-to-large businesses, the first release should focus on high-volume, low-risk work such as status checks, policy FAQs, intake routing, and case creation.

Deliverables

  • Customer-facing chat agent with human handoff
  • Knowledgebase retrieval using approved sources
  • Deflection, escalation, CSAT, and containment reporting

Crew & first KPI

Larger Crew delivered from Philippines.

Generate your project estimate

Unlock the full executive summary with cost, ROI, milestones, and a downloadable PDF business case.

Project plan & milestones

Derived from this project's 810 week timeline.

1

Phase 1 · Week 1

Discovery & Scoping

  • Workflow mapping with target users
  • Data, systems, and integration audit
  • Success metrics, guardrails, governance
2

Phase 2 · Weeks 2–4

Build

  • Larger Crew crew assembled
  • Build: Customer-facing chat agent with human handoff
  • Build: Knowledgebase retrieval using approved sources
  • Internal QA, red-teaming, and policy review
3

Phase 3 · Weeks 5–7

Pilot

  • Shadow-mode evaluation against historical data
  • Live pilot with one team / region
  • Weekly metrics readout to executive sponsor
4

Phase 4 · Weeks 8–9

Scale & Optimize

  • Roll out to remaining teams / regions
  • Tune prompts, guardrails, and exception routing
  • Hand off to ongoing run-rate operations

Estimates are directional. Build cost and timeline come from the project's catalog range scaled by region. Ongoing Monthly AI Run Cost excludes model usage and third-party software licenses. Annual savings are modeled from your headcount, wage, automation %, and time-savings inputs.