LaunchAIAn MCI Company
AI · STAFFING · CONSULTING · DELIVERY

From vision to liftoff. Your AI launchpad.

LaunchAI is your AI staffing and AI hiring partner. Hire vetted AI consultants — Prompt Engineers, AI PMs, ML and MLOps — as a managed crew or staff augmentation. We take the complexity and risk out of launching AI.

Not a new startup. LaunchAI is backed by MCI — a 20+ year-old company that has delivered CX, analytics, and integration solutions to hundreds of the world's most recognizable brands.

Looking for End-to-End AICX build and deployment? Check out AICX.com, an MCI company.

20+
AI specialist roles
Days
To staff a crew
4
Talent regions
Rocket on the launch pad — your AI project blueprint ready for liftoff

Where do I start?

See exactly who you need and what it costs.

Three ways to start — pick a project, customize a crew, or book a consult. Either way, we'll help you figure out what's needed and how much it will cost.

Pick from our library of 100 ready-to-launch AI project blueprints — or build a project from scratch and assemble the crew role by role. Either way, you'll see scope, timeline, and cost in one place — no sales call required.

  • Real roles, real hours — not a vague proposal
  • Cost ranges across four talent regions
  • Swap roles, change scope, see the price move
Live crew preview

Customer Experience & Contact Center

AI Customer Service Chat Agent

A customer service chat agent answers common questions, retrieves approved knowledgebase content, captures intent, and hands off cleanly to live agents. For medium-to-large businesses, the first release should focus on high-volume, low-risk work such as status checks, policy FAQs, intake routing, and case creation.

People

9

9 roles

Timeline

8–10 wks

from kickoff

Budget

$33K

→ $103K

Who's on the crew

  • AI Product Owner / Program Lead×1 · 60h
  • AI Solution Architect×1 · 50h
  • UX / Conversation Designer×1 · 60h
  • LLM / Agent Engineer×1 · 180h
  • Integration Engineer×1 · 140h
Customize this crew

The right specialists

Prompt Engineers, AI PMs, ML Engineers, Data & Eval specialists, AI Testers — vetted for AI work, not generic dev.

Know the cost upfront

Every crew comes with a transparent cost range across four talent regions, so you can budget before you commit.

Right-sized crews

We size the team to your project blueprint — augment your staff or take the whole crew. Scale up or down as the work evolves.

You stay in control

Your AI, your IP, your roadmap. We bring the people; you keep ownership of the project blueprint.

Project Blueprint catalog

Pick an AI project blueprint. See the people.

Each project blueprint comes with the exact crew we'd recommend — roles, hours, and a transparent cost range across four talent regions.

See all →
Customer Experience & Contact CenterAI-001

AI Customer Service Chat Agent

A customer service chat agent answers common questions, retrieves approved knowledgebase content, captures intent, and hands off cleanly to live agents. For medium-to-large businesses, the first release should focus on high-volume, low-risk work such as status checks, policy FAQs, intake routing, and case creation.

Budget range

$33K$103K

Timeline

810 wks

Customer Experience & Contact CenterAI-002

Website FAQ Chatbot

A lightweight website FAQ chatbot gives visitors quick answers from an approved FAQ set and routes unresolved questions to a form, chat queue, or email inbox. This is a smaller starter project because it uses limited integrations, a narrow knowledgebase, and a clearly bounded customer experience.

Budget range

$7.0K$22K

Timeline

24 wks

Customer Experience & Contact CenterAI-003

Agent Assist Copilot

Agent assist gives frontline reps suggested answers, policy snippets, next-best actions, and summary drafts while they work. The goal is not to replace the agent; it is to reduce search time, improve answer consistency, and help newer employees perform with faster access to institutional knowledge.

Budget range

$25K$79K

Timeline

68 wks

Customer Experience & Contact CenterAI-004

Call Summarization & Auto-Disposition

This project summarizes calls, extracts action items, recommends disposition codes, and writes structured notes into CRM or ticketing tools. It is a practical staff augmentation project because the scope is clear, the ROI is visible, and the work does not require a full contact center transformation.

Budget range

$14K$43K

Timeline

46 wks

Customer Experience & Contact CenterAI-005

AI Quality Assurance Scoring

AI QA scoring reviews conversations against a defined scorecard, flags risk, and gives quality teams a better sampling engine. The system supports QA analysts with evidence and trend detection, while humans keep ownership of calibration, coaching, disputes, and final quality decisions.

Budget range

$25K$77K

Timeline

68 wks

Customer Experience & Contact CenterAI-006

Sentiment & Escalation Detection

Sentiment and escalation detection analyzes calls, chats, emails, or tickets to identify dissatisfaction, urgency, and risk. It gives leaders an early-warning view of customer friction and helps supervisors prioritize where human intervention matters most.

Budget range

$17K$53K

Timeline

46 wks

Our AI Experts

Meet a few of our AI experts

Twelve top-ranked specialists — one per role — drawn from our vetted bench of 3,500+ candidates. Filter the full crew by region, role, seniority and score band.

Meet more of the crew
  • 🇺🇸
    PE

    Parker Evans

    Generative AI Engineer

    Mid · 6+ yrs

    Elite (90+)

    6+ yrs · Prompt Engineering, Machine Learning, Deep Learning demonstrated at client engagements.

  • 🇺🇸
    CB

    Cameron Bauer

    RAG Engineer

    Mid · 6+ yrs

    Elite (90+)

    6+ yrs · LLMs, RAG, Vector Databases demonstrated at Al Engineer, Plaid.

  • 🇺🇸
    KC

    Kai Cruz

    AI / Machine Learning Engineer

    Mid · 6+ yrs

    Elite (90+)

    6+ yrs · Generative AI, LLMs, Machine Learning demonstrated at Content Analyst at Vaco.

  • 🇺🇸
    SM

    Skylar Martin

    AI Agent Developer

    Mid · 6+ yrs

    Elite (90+)

    6+ yrs · Generative AI, LLMs, OpenAI API demonstrated at AI/ML Engineer at UnitedHealth Group.

  • 🇺🇸
    JE

    Jamie Edwards

    Senior Generative AI Engineer

    Expert · 40+ yrs

    Elite (90+)

    40+ yrs · LLMs, OpenAI API, Claude/Gemini demonstrated at Self-taught developer.

  • 🇺🇸
    SQ

    Sage Quinn

    Senior AI Product Manager

    Expert · 30+ yrs

    Elite (90+)

    30+ yrs · Generative AI, LLMs, OpenAI API demonstrated at Database Administrator at Informa Economics IEG.

  • 🇺🇸
    AI

    Adrian Iqbal

    Senior AI Agent Developer

    Expert · 40+ yrs

    Elite (90+)

    40+ yrs · Generative AI, LLMs, RAG demonstrated at AI Engineer at MadBomber Software.

  • 🇺🇸
    BH

    Bailey Holt

    Senior RAG Engineer

    Senior · 27+ yrs

    Elite (90+)

    27+ yrs · Generative AI, LLMs, OpenAI API demonstrated at Senior Machine Learning Engineer at Lowe's Inc.

  • 🇺🇸
    DF

    Dakota Ferraro

    AI Systems Administrator

    Mid · 5+ yrs

    Elite (90+)

    5+ yrs · LLMs, Machine Learning, Deep Learning demonstrated at Data Scientist at QRL.

  • 🇺🇸
    AG

    Adrian Garcia

    Senior AI / ML Engineer

    Expert · 30+ yrs

    Elite (90+)

    30+ yrs · Generative AI, LLMs, Machine Learning demonstrated at Data Specialist at RWS Group.

  • 🇨🇦
    II

    Indigo Ibarra

    AI Product Manager

    Mid · 6+ yrs

    Elite (90+)

    6+ yrs · Generative AI, LLMs, OpenAI API demonstrated at Researcher at National Research Council of Canada.

  • 🇺🇸
    WG

    Wren Garcia

    AI Prompt Engineer

    Mid · 0+ yrs

    Elite (90+)

    0+ yrs · Generative AI, LLMs, Prompt Engineering demonstrated at MODEL WRITING QUALITY SPECIALIST at NETFLIX.

Global delivery

Where your crew works from — and how to choose

Every LaunchAI crew is staffed from one of four delivery regions — or mixed across them. Same vetting standard everywhere; the choice is about cost, timezone overlap, and language fit.

United States

100% of catalog
ET / CT / PT — full US overlap
Native English

Highest seniority and security clearances. Pick US when you need same-day stakeholder coverage, regulated-industry depth, or onsite presence.

Canada

~78% of US rate
ET / PT — full US overlap
Native English & French

Near-US quality at a discount. Pick Canada for bilingual EN/FR work, data-residency comfort, and US-business-hours collaboration.

South Africa

~48% of US rate
EU & EU-late / US-morning
Neutral English

Strong CX and engineering hub. Pick South Africa when you serve EMEA, want EU-time overlap, and need a mid-cost senior bench.

Philippines

~32% of US rate
Follow-the-sun · 24×7 capable
Strong business English

Largest English-speaking delivery market. Pick PH for round-the-clock coverage, contact-center scale, and the best cost-to-quality ratio.

Pick by cost

PH delivers the lowest fully-loaded rate for production AI work. SA is the mid-cost option. US/Canada is where senior strategy and regulated work belongs.

Pick by timezone

US business hours → US or Canada. EMEA hours → South Africa. 24×7 or follow-the-sun → Philippines, or a mixed-shore crew.

Pick by mix

Most crews are mixed-shore: a US/CA Solution Architect and Product Owner with PH or SA engineers, QA, and ops — best quality at the lowest total cost.

From the LaunchAI blog

Operator-grade writing on AI staffing, cost, and how teams actually ship.

Need a crew for liftoff?

Tell us the AI project blueprint. We'll show you the people you need, the hours, and a cost you can take to your CFO — in 60 seconds.

Build my crew